In this video I discuss who supplies me with my audio equipment. For me customer service is key and this company are top notch at what they do.
We are incredibly selective about our offering; we proactively review and test gear constantly to see if it meets our strict requirements in performance, build-quality, reliability and manufacturer support. If a product fails in one of these areas then we feel it is not suitable to offer to you, our customer, and so we don’t list it for offer on our website.
What this means is when you buy from SX Pro, you can be completely confident that what you are buying will sound incredible, is very unlikely to fail and on the rare occasion when you do face an issue (after all, any product can have issues, no matter how good or reliable) you can be sure we will be able to resolve it for you with as little fuss and downtime as possible.
When you buy from SX Pro, you’ll notice we are not a box shifter! We are not interested in selling you loads of gear you don’t want, don’t need and doesn’t help you achieve your goal. Our ultimate aim is just the same as yours: to get you the best results possible!
This means when you talk to us, we’ll take time to listen to your needs, understand what you have in your studio already and assess what might be the best solution for you.
We understand that often when looking to buy gear, you might not have had the opportunity to hear it for yourself, you can’t decide between all the various options available and of course you may have read conflicting reviews and opinions online. We are here to resolve all these issues!
Our sales team spend a great deal of time testing and using the gear we offer so we don’t rely on manufacturers or external reviews for our product knowledge – we’ve actually used it in real-world studio scenarios. This means you can be sure of an unbiased, useful insight into the real-world application and quality of the product in discussion.
In this series of videos, I aim to answer clients and subscribers questions in as much detail as possible. If you have a question you want answered, please fill out the form below stating your name and question. As you can imagine I receive a lot of questions on a daily basis. I will not be able to answer all of them but I will hand select the most interesting questions and answer those.
