This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. You can read our full privacy policy here.
Audio Animals Ltd. – Company No: 08244563
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Sample Pack Copyright and Licensing
All Rights not expressly granted to the user are reserved. The sound samples in an Audio Animals sample pack .zip download are licensed, not sold, to you to be reproduced within your original musical compositions only. All copying, lending, duplicating, re-selling or trading of this product or its content is strictly prohibited. Only the original purchaser of the product has the right to embody and reproduce the enclosed sound samples within their music compositions. Use of these sounds in multimedia projects is limited to use within original musical compositions, 100% royalty free. This license is granted for a single user only (and is given on a worldwide basis). The license is non-exclusive and is granted for the full period of copyright protection and sound samples. You cannot electronically transfer the sound samples or place them in a time -sharing or service bureau operation or a computer/sampler network. Opening of an Audio Animals sample pack constitutes your acceptance of these terms.
Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 24.01.2023
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Phone: +44 (0) 7415 17 55 30
Email: studio@audioanimals.co.uk
Whatsapp: +44 (0) 7415 17 55 30
Refund Policy
Physical Goods:
Physical good have a 14-day cooling off period (from the date of receiving the goods), within which you can cancel / return your order. Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):
- Your bank / Paypal account was illegally charged (fraud)
- You provide a reasonable explanation why the refund needs to be made.
- The goods have not been used / damaged *
- The goods are not in the condition they were received *
We cannot refund you any monies when the item is bespoke / made to order (excluding manufacturing defects, in which case a new version will be made).
Digital Downloads:
Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):
- Your bank / Paypal account was illegally charged (fraud)
- You provide a reasonable explanation why the refund needs to be made.
- The zip file has not been downloaded. *
We cannot refund you any monies where you have accessed the sounds either by downloading the zip or opening the CD/DVD media.
Studio Services:
Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):
- Your bank / Paypal account was illegally charged (fraud)
- You provide a reasonable explanation why the refund needs to be made.
- Work on your project has not yet commenced *
Delivery Policy
Physical Goods:
We do not currently ship physical goods.
Digital Downloads:
Digital goods are delivered upon order confirmation via a download link in your account area under the ‘My Downloads’ tab. You will also receive an email with a download link in your order confirmation email.
Studio Services:
Our studio service are delivered as a download link via email, within the time frame selected when placing your order.